| ||Where can I see the furniture?|
You can view some furniture at our showroom we deal with a lot of manufactures and we could not possibly show everything we sell.
| ||Do you set up the furniture?|
Yes, we deliver and set up the furniture for purchases in the Houston and surrounding areas.
| ||How soon will I get my furniture?|
Some items can be delivered same day or next day if it is in stock (Houston and surrounding areas only). Other orders could take 5-7 business days. Orders that are out of stock could take 4-6 weeks. You will receive a tracking number via email when a number is issued.
| ||What is the return policy?|
If, for whatever reason, you are not satisfied with your Newmans Furniture purchase and wish to process a return please send an e-mail notification to email@example.com to request a Return Material Authorization (RMA) within 5 calendar days of the receipt of the product. The written request for the RMA must include the customer's contact information, order number in question as well as a clear description of the items being returned or exchanged. Also, please ensure that the reason for the return is specified. Our staff will then process your request and provide you with an RMA number and a store credit will be applied.Customer is responsible for shipping furniture back to our Houston Tx warehouse and a 30% restocking fee will be applied.
| ||What happens if the product is damaged?|
Unfortunately damages during the shipping and manufacturing processes occasionally occur. In order to address any issues promptly please take that time to inspect the merchandise you have ordered upon receipt. If your shipment is damaged or defective, please notify us in writing at firstname.lastname@example.org within five business days following the receipt of your order. To help us resolve the situation we will ask you to e-mail photographs of the damages as well as a clear description depicting the damage to us. If the damages are promptly and precisely reported, we will do our best to repair or replace the damaged parts or item(s). If we are unable to do so, we will issue a full refund. Refund will be issued in a form of a check, mailed to the billing address on file. You can be assured that we will do everything we can to correct all problems with minimal inconvenience to you.
| ||What types of payments do you accept?|
All major credit cards, cashier's checks, personal or business checks, and money orders are accepted. Merchandise purchased with checks will not be delivered or shipped until checks have cleared. To pay by check please call 832-274-3191 for the address to mail checks to. Please allow 2-3 business days for checks to clear.
| ||What about assembly?|
Some items are delivered assembled. Other products includes tools, screws, nuts and bolts, and are packed securely in small bags and boxed with easy step by step instructions.
| ||Is my information safe?|
YES, it is safe to order online. Our site is set up on a secure server that protects and hides all personal and credit card information. We value our customers. Making sure your information is secure is high priority.
On all orders over $1999.99.